Friday, March 20, 2009

Unnecessary but Nice

To tell this story, I have to go back a couple of weeks to when I placed an order for some bear fabric. Ordering fabric requires some serious decision making from me. I look at samples, think of what I can do with what I order, make lists, edit, add and subtract until I’ve finally made up my mind. Then the anticipation and waiting begins.

Enough time had passed that I thought my package could arrive at any day. Yesterday I watched as the mail carrier sat in front of my house filling out a form. Obviously, she would be bringing something special to my door. I met her halfway and she not only brought the package I was expecting but another one as well. As I signed the form, we had a brief and lighthearted conversation about how both of us were left-handed. She wished me a nice afternoon and she was on her way. I thought about how nice it had been to chat a moment.

I went inside and immediately opened up the first package. All the fabric was neatly folded and exactly as I had hoped. Then I opened up the second. It was an order I had placed online for some small flowers I hope to use as decoration for bears sooner or later. Upon opening the box, I realized that it was like more of a gift than fulfillment of an order. It was cheerfully and carefully wrapped and had a small Easter egg inside with a bit of chocolate. Now you know that egg wasn’t part of my order, but it made me smile.

Later I went to the bank to have a form notarized. The woman who helped me was congenial and conversational. I’m sure you’ve come across people that you don’t know but because of their personality and demeanor, you think, in a different life, we could possibly be the best of friends. This woman was like that. She seemed genuinely interested in helping me. When she had completed my request, she asked if I would like a copy of my form. Then she offered me an envelope. Then, “Is there anything else I can do for you?” None of those were really necessary, but she offered them anyway.

Happy First Day of Spring!


  1. Those extra little touches do have a way of making one smile and the day so much brighter . Have a Wonderful first day of spring and a Great week-end:)


  2. Ginger I totally agree with you. I think that we get so into our lives that sometimes we don't go the extra mile to reach out to others. I have always said throughout my life and when I had my retail shop. "Customer service is a must". Just the jester of a smile at someone we don't know, and they smile back at you. Priceless!!!!

  3. yes,i like Bonnie said: a smile is Priceless.

  4. It's so nice to know that there are people out there that still care about giving customers great service. It is priceless to receive a smile from a person in the customer service industry.
    Margaret B

  5. Isn't it nice to know that there really is kindness in the world?! Sounds like you had a wonderful day...hope you have a great weekend, Ginger.

    Hugs, Nancy
    PS I'm a lefty too!


We appreciate your comments so much and love reading them! Thank you for visiting bearbits!

Related Posts Plugin for WordPress, Blogger...